1. Consulting and Solution Architecture
With ERP, CRM, BI, RF, Barcoding, Retail, EDI & Integrations related consulting services – We design, deploy, and implement Microsoft Dynamics 365 to serve your unique needs and optimise your existing ERP investments. We provide consulting for Business Process re-engineering, review your current applications, integrations, platforms/infrastructure and information/data flow and integrations within you business scope and budget and we come up with the best possible systems architecture in enterprise systems space as your business’s needs and future direction.
2. Solution Development, Testing and Implementations
We provide functional and technical for ERP, CRM and BI related solution development, configuration, testings, data migration, and roll out to live. Coding testing, configuring, master data import and setup, customisation, Data and code packaging and managing deployments.
Custom Application Development – Building custom application software solutions to meet your unique business requirements. We work with eCommerce/websites designs, mobile apps, EDI and integrations- creatively combines your brand objectives with an exceptional, consistent user experience and data integrations.
Portals and Collaboration – We can deliver engaging applications that promote personalised experiences increasing productivity and engagements.
3. Project Management / Change Management / Training
Dynamics Smart Systems can assist you in planning and executing effective projects running through a smart approach to ensure success. We can give you access to a range of skills and services that can be engaged in the manner that best suits your needs in providing effective project delivery with a single point of work management, accountability, communication, and escalation.
4. IT Infrastructure, Office 365, ITSM, Cloud Services
We assist SMB’s with IT Infrastructure, Office 365, ITSM or support desk setup, Cloud Services, Azure setup for SME/SMBs. We also assist with domain and Network setup along with WIFI, RF, and RFID. We help Australian SME/SMB businesses with laptops /workstations /terminals servers/ security setup, configuration and monitoring.
5. 24/7 Support and Help Desk
We have setup global support desk option for Dynamics AX, Dynamics CRM, Dynamics 365, Dynamics 365 FInOps, PowerBI, PowerApps, Database, Entities/BYOD/Azure Services and Integration/EDI monitoring/fix services. We have options for adhoc support, fixed prepaid support hours, and 24/7 remote support services options.