Dynamics 365

CRM – Dynamics 365 for Sales

There’s no hidden agenda here, this module is for your sales team. Whether your company is focused on B2B or B2C, this module has been created to make sales easier. Use it to manage and establish a cohesive sales process within your company. The sales module has all the assets you need to transform your relationships into tangible turnover.

The sales module empowers you to:

  • Enable smarter selling with embedded insights;
  • Empower sellers to build relationships with authentic and personal engagement;
  • Boost seller productivity with seamless tools;
  • Improve sales performance;
  • Get additional AI-driven insights to grow sales;
  • Innovate with sales solutions built to evolve.

Video Demo from MS.

Dynamics 365 for Customer Service

This module is for any company concerned with its after-sales service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction, even on the go.

The Customer Service module empowers you to:

  • Engage with customers on any channel or device;
  • Make it easy for agents to meet rising customer expectations;
  • Make it easy for agents to take the right action every time using intelligent processes;
  • Continuously improve while reducing the cost to serve using data and intelligence to transform how you provide services;
  • Drive innovation with an application that’s easy to tailor, extend, and connect to other applications and services that your company already uses.

Demo Video from MS.

Call us on 1300 995 112 or Go to Contact Us

Dynamics 365 for Project Service Automation

This module was created for project management teams. It enables you to accelerate growth by optimizing project management and the profitability of ongoing projects, while sticking to budgets and increasing your collaborators’ productivity.

The Project Service Automation module empowers you to:

  • Manage projects with confidence;
  • Optimize your resources;
  • Forecast project profitability;
  • Increase productivity;
  • Innovate with a modern and adaptable platform.

Product Demo from MS.

Dynamics 365 for Field Service

Innovate with proactive service! Deliver a seamless, end-to-end service experience with Dynamics 365 for Field Service. Built-in intelligence helps you to resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences. This module has been developed for any company with a field service team.

Dynamics 365 for Field Service empowers you to:

  • Increase your operational efficiency with IoT;
  • Enhance your service experience by proactively detecting, troubleshooting, and resolving issues so a technician is only dispatched when necessary;
  • Automate and improve scheduling to dispatch the right technician and get the most value out of your resources;
  • Empower technicians with a 360-degree view of your customers and real-time guidance to improve resolution time and earn customer trust;
  • Provide customers with self-service portals, proactive updates, and technician tracking to ensure a positive experience at every step;
  • Troubleshoot issues in context and enable technicians with hands-free video calling and mixed reality annotations on Microsoft HoloLens.

Product Demo from MS.

Dynamics 365 for Marketing

Whether you’ve got a huge or tiny marketing department, this module helps turn prospects into business relationships.

Find and nurture more sales-ready leads by moving beyond basic email marketing. Connect sales and marketing, automate processes, and make smarter decisions to maximize your marketing ROI.

The Dynamics 365 for Marketing module enables you to:

  • Generate more leads across multiple channels and nurture sales-ready leads with personalized experiences;
  • Prioritize leads, automate hand-off to marketing teams, and track progress with shared information and connected processes;
  • Improve marketing ROI with embedded intelligence and analytics that track marketing performance;
  • Launch multi-channel campaigns;
  • Personalize shopping experiences;
  • Find leads using LinkedIn;
  • Simplify event management.

Video Demo from MS.

Call us on 1300 995 112 or Go to Contact Us

Dynamics 365 FinOps (Former AX)

Finance and Operations are now separate modules in Dynamics 365.

The Finance and Operations module is the accounting section of Dynamics 365. Use this module to:

  • Elevate your financial performance;
  • Period ending and reporting
  • Generate detailed reports;
  • Increase profitability using strategic monitoring;
  • Ensure global conformity.

From an operational point of view, Dynamics 365 for Finance and Operations enables you to:

  • Optimize productivity with connected operations;
  • Select best-fit manufacturing and logistics processes;
  • Improve operational procedures;
  • Simplify resource management;
  • Increase quality and customer satisfaction.

The Finance and Operations module is everything you need to automate and streamline your supply chain. The application also enables you to:

  • Modernize business logistics;
  • Deliver timely customer responses;
  • Predict demand;
  • Streamline procurement;
  • Unify processes from sales to fulfilment.

The Finance and Operations module is simply the perfect incarnation of a complete ERP system. We published an article in 2018 introducing ERP software,

Product Demo: Finance from MS.

Product Demo Operations from MS.

Product Demo SCM from MS. Intelligent SCM from MS.

Dynamics 365 for Retail and eCommerce

This module is ideal for retailers. The application enables you to unify your company’s in-store and back office operations. Dynamics 365 for Retail customizes in-store customer experiences and improves your employees’ productivity. It empowers retailers to create exceptional and innovative shopping experiences. In sum, Dynamics 365 for Retail enables retailers to: ·         Increase revenue, customer satisfaction, and brand loyalty through consistent shopping experiences;

  • Efficiently manage several stores, increase sales and instantly adapt to the constantly changing needs of your customers;
  • Improve ROI and product demand by centrally managing merchandising—including product information, categories, assortment, and pricing;
  • Reduce fulfilment costs, improve inventory utilization, and efficiently manage your business by using customer and operational insights;
  • Drive innovation with an application that’s easy to tailor, extend, and connect to other applications and services that your company already uses.

Demo From MS.

Dynamics 365 for Talent/HRM

Hire, develop, and retain personnel who can deliver impactful results. Microsoft Dynamics 365 for Talent empowers your HR team and personnel managers with the tools they need to hire the best candidates and accelerate their success.

Transform the employee experience from “hire” to “inspire.” Dynamics 365 for Talent leverages the power of Office 365 and LinkedIn to quickly find and integrate the right people for your company. Make the most of our comprehensive set of applications to tackle your human capital management needs or to easily integrate our modern platform with your existing HR needs.

The application can also be used to efficiently integrate new employees from the day they’re hired by providing them access to a portal with all the information they need in one place. Put an end to time wasted looking for information and trying to find the right person to help. Everything your new employees need will be right under their fingertips.

The Dynamics 365 for Talent module includes a tool that handles payroll, vacations, training, and everything else related to employee management.

Video Demo Link with MS.

Call us on 1300 995 112 or Go to Contact Us

Dynamics 365 Business Central (Former NAV)

Dynamics 365 Business Central is Microsoft’s newest cloud-based ERP software for financial and supply chain management. With tools like configurable workflows and built-in dashboards, Business Central helps companies eliminate manual tasks and easily access up-to-the-minute performance metrics. The cloud platform allows executives to manage their sales, financials, and supply chain anywhere, anytime. As part of the Microsoft family, Business Central is designed to sync with popular Microsoft products like Dynamics 365 CRM, Outlook, and Power BI.

Video Demo Link from MS Intro

Video Demo Overview from MS

Business Central for Manufacturing – Partner Training

Business Central Warehouse Management – Partner Training

BI, Analytics and Intelligence

Enterprise and Big Data Business Intelligence Predictive Analytics solution provider having a decade of experience in (BI) architecture, developing and implementing  end-to-end BI/DW implementations both for enterprises and ISVs – on-premise and on-cloud. We have expertise in the following platforms:

  • Business Intelligence: Jaspersoft, Spotfire, Power BI, SAS-VA and Looker
  • AnalyticsMicrosoft R Server 
  • Platform), SAS Viya, TIBCO-TERR, Python / R, Azure ML and Spark
  • ETL: Talend, SSIS,      Informatica and Jitterbit
  • Cloud Platforms: AWS      (certified consulting partner) and Azure (Microsoft CSP partner).      Experience in moving on-premise implementation to Cloud.
  • Big Data Support: Vectorwise and Vector-H, Hortonworks, Redshift, Hive, HBase, and   Couchbase.
  • Java Based Mobile Development: UPRAiZAL, myLOGISTICZ, Data2Mobility.

We offer Enterprise or Big data Business Intelligence Predictive Analytics services on the complete continuum. Our strategy is to look at business requirements and then try to address these business needs using “best-of-breed” tool and provide the lowest TCO. We also work with Azure and AWS to provide cloud-based solutions for BI or Business Intelligence and Analytics utilizing cloud-specific APIs for Machine learning secured yet accessible from all devices. Our scope of work 

Integrations and Power Platform

Using Power Platform and other tools we build integrations/ EDI/ Connectives:

– We build commercial websites and eCommerce sites (SalesForce / Shopify / Joomla/ WP)

– We build master data and transaction data set for EDI, Integrations, API, Web-services

– We build mobile apps and connect to ERP/CRM/HRM/WH Systems and Field Management 

– We build Custom Interfaces, Data loads and Packages fro internal systems 

– We build connectivity and APIs for data integartions (Jitterbit/Flow/PowerApps)

– We build Online Stores on  Shopify and connect to eBay, Amazon, Google Store, Facebook Store,

– We help to setup Data sync  process setup and master data management. 

RF, Barcoding and Label Printing

We Provide following solution for plants, warehouses, and on transports:

RF bar code terminal – Radio Frequency (RF) portable bar code terminal allows collection and display of data in real time. The portable RF terminal basically becomes another terminal on the network and can thus access data live from the server the same as any other terminal on the system
RF Access Point – RF access points allow the RF terminal to communicate with the network. Multiple RF access points can be used to provide wider reception if a large area needs RF coverage.
Application software – Often no additional software is required to get the system working although software to reformat the screen display for the smaller displays on the portable terminal can be required. This can be set up from the host or the portable terminal.
Recharging/Communications cradle – A cradle is required to recharge the internal batteries on the portable terminals. These cradles can also be used for software update if any is required on the terminals.
Item bar code label printer – Bar code labels are attached to all items to facilitate scanning of data into the system. Labels can be supplied pre-printed or a thermal printer can be supplied with blank label stock, however for stock type applications an on site printer is usually required to add labels to items as they come into the system.